Responsible Gaming at betjeb — Stay Safe
betjeb believes that entertainment should be enjoyable, not a burden. Our responsible gaming guidelines will help you play safely and with awareness.
What is Responsible Gambling?
Online gaming and betting is a legitimate form of entertainment. But like any entertainment, it is important to observe boundaries. Responsible gaming on the betjeb platform means setting your own budget, respecting time limits, and not making gaming the main priority in your life.
We are committed to protecting every user. That is why betjeb offers deposit limits, self-exclusion, a time-out feature, and 24/7 Bengali live chat support. If you ever feel that gaming is getting out of control, contact our support team immediately.
Remember — responsible gaming is not just a restriction; it reflects a healthy mindset. betjeb wants you to stay safe and enjoy gaming at all times.
Our Protection Tools
Deposit Limit
You can set the maximum amount you deposit per day, per week, or per month. Once this limit is reached, transactions on your account will be stopped automatically. This is the most effective way to manage your budget.
Time-Out Feature
Use the time-out option if you want to take a short break. You can temporarily deactivate your account for anywhere from 24 hours up to 30 days. All betting and gaming will be completely suspended during this time.
Self-Exclusion
If you feel that gaming is becoming a problem, use the self-exclusion option to close your account for an extended period. Once this step is taken, it cannot be reversed before the set period ends. Your protection is our primary goal.
Transaction History
Your complete deposit and withdrawal history is stored in your betjeb account. Review it regularly. Knowing how much time and money you are spending makes it easier to make informed decisions.
24/7 Bengali Support
If you have any questions or concerns about responsible gaming, contact us via our 24/7 Bengali live chat. Our trained support team is always ready to guide you in the right direction.
Account Protection
Use a strong password and two-factor authentication. Do not share your login details with anyone. betjeb keeps all your information secure through SSL encryption.
Recognise the Signs of Warning
Be alert and seek help if any of the following signs appear in yourself or someone you know.
Spending Beyond Budget
Consistently exceeding your set budget and placing more bets to try to recover lost money.
Feeling Mental Stress
Feeling restless, anxious, or angry when unable to play, and disruption to your daily routine.
Hiding from Family and Friends
Concealing your gaming habits from the people close to you, or betting with borrowed money.
Loss of Time Control
Playing for hours on end, losing track of sleep and meal times, and being unable to focus on work.
How to Set Limits
After logging in to your betjeb account, you can activate any of the tools below at any time from the "Account Settings" section. These changes take effect immediately.
Our support team is always ready to help you through this process. Contact us via live chat or email: [email protected]
Set a Deposit Limit
Go to Account Settings and select "Deposit Limit". Set a daily, weekly, or monthly cap. Reducing a limit takes effect immediately; increasing a limit requires a 24-hour waiting period.
Set a Session Limit
Decide in advance the maximum time you will play in each session. When the set time is up, your account will be locked automatically and you will be logged out.
Activate Time-Out
If you need a short-term break, take a time-out for anywhere from 24 hours to 30 days. No betting or gaming will be possible during this period and deposits will be completely blocked.
Enable Self-Exclusion
Use self-exclusion for long-term problems. Your account can be permanently closed for anywhere from 3 months to 5 years. This period cannot be changed. Our support team will assist you with this in complete confidence.
Check Yourself
Ask yourself the questions below. If the answer to even one is "yes", please talk to us.
If the answer to any of the questions above is yes, contact our 24/7 live chat immediately or email [email protected] — our team will help you in complete confidence.
Protection of Minors — 21+ Age Requirement
betjeb strictly enforces the 21+ age requirement. Only users aged 21 and above may register and participate on this platform. Age is verified at registration using a national ID card or passport.
If there are children or teenagers in your home, make sure they cannot access your betjeb account. Use a password or PIN on your device and do not leave your device unattended while logged in. Various filtering software is available in Bangladesh that can block access to online gambling sites for minors.
If you suspect that an account is being used by a minor, notify us immediately at [email protected]. We will take prompt action.
For Ages 21+The Core Principles of Responsible Gaming
Do
- Set a budget before you play
- Treat gaming as entertainment
- Accept losses calmly
- Take regular breaks
- Spend time with your family
- Use the limit tools
Do Not
- Do not bet with borrowed money
- Do not play when you are under stress
- Do not bet more in an attempt to recover lost money
- Do not share your account details with others
- Do not play with money set aside for essentials
- Do not allow minors to play
Stay Safe, Enjoy betjeb
Play responsibly and enjoy the entertainment that betjeb has to offer. If you need help, we are always here.